1-SPECTRUM Vision
“To be a proactive and dynamic organisation that is responsive to the needs of the security and safety industries and to promote the well-being of its officers by giving them the opportunities to develop professionally.”
1-SPECTRUM Mission
“To operate in an open and free environment without any interference to the normal daily operation and safety of the event, environment, guests, participants, staff and patrons.”
Our mission statement puts customers first, as we believe that the only way to succeed in the long term is by understanding and meeting our customers’ needs. We then focus on integrated security solutions having understood that we must provide a range of security products and services that will be pulled together seamlessly to provide the integrated solutions.
We believe our success will be based on the following guiding principles:
- Delivering innovative services and products
- Providing excellent customer service
- Having committed staff who are proud of the company
- Continuously improving the way we do things
Method Statement
In order to achieve our mission, 1-SPECTRUM is committed to providing:
- Delivering innovative services and products
- Providing excellent customer service
- Having committed staff who are proud of the company
- Continuously improving the way we do things
We Achieve this by:
- Assessing the clients’ requirements
- Recruiting Consultants, Security Officers and Contract Management who fulfil both ours and the clients’ standards
- Tailored on-site training and deployment
- Strong management supported by clear direction
- Implementing quality systems designed to ensure that contracts run smoothly
- Implementation of agreed assignment instructions
Our Strengths
A key advantage of engaging our services as opposed to other well-known security services providers / agencies is that we are able to provide customisation of security services to cater to your specific needs.
Another advantage we are able to provide to our clients is our competitive pricing without compromising the quality and standard of security services. In unprecedented times like this, this is crucial to ensure our clients manage to balance their books and yet engage quality security services.
Service Level Agreements
1-SPECTRUM is committed to the use of service level agreement to not only measure the performance of the contract, but also to seek continuous improvement through adopting new solutions and ideas suggested by our Officers and Clients.
If a service level agreement is to prove effective, it must reflect the key issues to be tackled by the security function. From our experience, the focus should be placed on the following:
- Asset Protection – Core duties, logging security incidents, reduce shrinkage etc.
- Operations – Adding value to non-security operations
- People Interactions – Working with you as the customer and your infrastructure’s management, employees, contractors and VIPs.
- Appropriate to your organisation
- Measured and assessed on an ongoing basis
- Presented to you as the customer as part of the management services with agreed measurement criteria initiated at the Contract Implementation stage
Key Performance Indicators
Our company uses a variety of internal KPI’s to measure the performance of our business and services delivery to our clients.
1-SPECTRUM Values
- Integrity
- Performance
- Service Excellence
- Teamwork and Collaboration
1-SPECTRUM Philosophy
- We are a modern and progressive company, dedicated to delivering a flexible service, tailored to customer needs.
- We combine leading edge technology with highly trained licensed professionals to deliver industry leading security solutions – the ideal man-machine mix.
- We employ specialist teams operating within core industry sectors providing unrivalled expertise.
- To deliver beyond expectation, provide pro-active solutions, quantifiable risks improvements and tangible value.
We offer the following range of services to provide total security solutions designed to meet our customer needs. Security services and solutions are regularly being added to our portfolio to facilitate our customers in keeping pace with the ever-changing security environment in today’s world and help protect their assets. Our current portfolio of services includes the following:
▶ Guard Services
▶ Electronic Security Systems
▶ Security Products and Equipment
▶ VVIP Management and Escorts
▶ Facility Management Services
▶ Consultancy
▶ Risk Management Services
Guarding Services
Our Security Guarding Services division, can provide security guarding solutions both standard and specialist to fit every individual requirement ranging from hardened overt security to low key discreet security officers equipped with a variety of technical aids. We combine the latest innovative security technologies together with proven systems / procedures with dedicated, well trained and motivated staff male and female to provide a professional, efficient, cost effective security guarding service – the ideal man-machine mix for a truly integrated security services solution.
The following list includes standard and specialist guarding services / duties we can offer:
- Access Control
- Receptionists
- Doorman duties
- Car Park control
- Ticket office Security Staff
- Traffic Control
- Foot Patrols
- Vehicle, People and Equipment Searching
- Record Keeping
- Control Room Duties
- CCTV Monitoring Operations
- Security Managers
- Retail Store Security officers
- Hotel Security officers
- Mobile Patrols
- Alarm Response Service
- Special Events Duties
- Security Escort Services
- VIP Protection
- Covert Services
- Diplomatic Security Services for Embassies
Security Consultancy, Investigation and Risk Management Services
Today’s security threats to business are varied and constantly changing. Effective management of risk has become a boardroom issues and it is essential to have a business partner who has the expertise and resources to minimise these threats and let companies focus on the smooth running of their operations. Our specialist Security Consultancy Investigation and Risk Management include risk analysis, assessments and surveys, corporate screening, employee screening, supply chain management, compliance audits, investigations, consultancy, security audits, security project management and business continuity planning.
Electronic Security System
Today’s security threats to business are varied and constantly changing. Effective management of risk has become a boardroom issues and it is essential to have a business partner who has the expertise and resources to minimise these threats and let companies focus on the smooth running of their operations. Our specialist Security Consultancy Investigation and Risk Management include risk analysis, assessments and surveys, corporate screening, employee screening, supply chain management, compliance audits, investigations, consultancy, security audits, security project management and business continuity planning.
- Access Control Systems
- CCTV Systems (Including IP Based and video analytics)
- Intruder Detection Systems
- Biometric Systems
- Time and Attendance Systems
- Automatic Gates and Barriers
- Vehicle Tracking